Frequently Asked Questions

Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions,
please just send it to info@jusskin.com

Yes, please select local pick up at checkout.

Local pick up is usually ready in 24 hours. Bring your confirmation email when you come to collect your order. Please call 313-455-6438 to confirm a pick up time.

The process time is 24-48 hours. After your order has been shipped, delivery time within the United States is 2-7 business days.

Tracking number will be sent automatically once you order ships to the contact information provided when you place your order. You can also view your shipments directly on your account.

While a majority of our products are 100% vegan please check in the description bar for confirmation of ingredients.

Our products are handmade in the Detroit, MI with love ♡.

We choose naturally derived ingredients over synthetics in all formulations.

We do not test products on animals. All of our products are cruelty free.

All products were formulated to be safe for all skin types. Please consult your doctor with the list of ingredients found on the website if you have any concerns.

We recommend storing our products in a cool dry place, away from direct sunlight and excessive heat. Also, Body Butter will melt if it comes in contact with excessive heat or direct sunlight for a long period of time; Therefore do not store in cars or hot areas of your home.

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. There are NO RETURNS ON USED ITEMS. Several types of goods are exempt from being returned. Please contact us at info@jusskin.com to see if your item is eligible for return.

Ask Your Questions

×